Order confirmation
After ordering, you receive confirmation. Keep the order number as your reference when contacting us.
Order tracking
See where your order is
Your order number and tracking link are the fastest way to check its status.
Clear stages
What does your order status mean?
Delivery times are estimates and vary by governorate, Bosta coverage and operating conditions.
Being prepared
We usually prepare orders within one to two business days before handover to Bosta.
With Bosta
Once the shipment is created, tracking details are sent to you. The latest status and estimate appear in the Bosta link.
No update?
Send the order number and phone number used to orders@be-diva.com and we will review the status.
Order team
Need a manual review?
Send the order number and phone number used and we will help.