Exchanges and returns
Review product eligibility and the reporting window for damage or errors on the delivery and returns page.
Be Diva policies
Clarity before and after purchase
One reference for delivery, returns, privacy and terms of use.
Rights and responsibilities
Policies you can understand
Final legal texts will be published after completing company, registration, tax, phone and working-hours details.
Shipping and delivery
Preparation takes one to two business days, then Bosta tracking and operating estimates become the reference.
Privacy
The published privacy policy explains how Shopify and the store process data required for browsing, ordering and communication.
Terms of use and sale
These cover product information, prices, availability, order acceptance, accounts, intellectual property and complaints.
A policy question?
We explain before you decide
Send your question clearly and include the order number for order enquiries.